We try hard to deliver everything you order but sometime this does not happen.
1. Sometimes we run out of something at the last moment or we find that the quality of what we have is not good enough. You should receive a packing list the evening before your delivery arrives. Please check this to see which items are not included.
2. Sometimes we make a mistake and forget to pack something for you. We apologize for this and keep trying to improve. You can help us imporve by letting us know when you are not satisfied with our deliveries. One way to do this is by sending an email to Tram at firstname.lastname@example.org. Or you can put a note in your next order.
3. Sometimes, we don't receive your email order because of browser problems. Please try to use Chrome, Mozilla Firefox, Safari, Internet Explorer, Opera. For the first order, please check your order with Hung Thien 063 350 0995 or Quynh 063 397 0584.