We want you to have an enjoyable experience eating our products. If a product is unsatisfactory please let us know and we will issue you a refund or replacement item.

Payment Terms:

We prefer cash payment for all purchases. When the Delivery Man comes to your door with your order he will also give you an invoice. Please pay him at that time and at the same time sign the delivery sheet confirming that you have received the order in good condition and that you have made payment. If for some reason you have not paid upon delivery we will contact you to arrange for payment, usually by adding the amount lacking to the next invoice.


If you are not happy with our products or our service and can't explain your concerns to the Delivery Man do not hesitate to write us. The email address to write are orders@organikvn.com or arlene@organikvn.com.